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tamariz deli portuguese shop
tamariz deli portuguese shop

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Return Policy

RETURN POLICY

Last updated June 05, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at delitamariz@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Tamariz deli

Attn: Returns

24 Craven Park Road

delitamariz@gmail.com

London, Harlesden NW10 4AB

United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Nonetheless, please contact us prior to discuss this. We process everything on a case-by-case basis. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

  •  Perishable fresh items (i.e. Yogurts, cheese and meat items) are bought at the client's liability and may not be refunded if arriving in a different condition than they left the store.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  •        Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

delitamariz@gmail.com or call us at 020 7159 7266